Privacy Policy – On Duty Trucker LLCLast Updated: 01-01-2025
1. IntroductionOn Duty Trucker LLC is committed to protecting your privacy. This policy explains how we collect, use, and share your personal information, as well as your rights regarding SMS communications.
2. What Personal Information Is Collected
We collect the following information to provide efficient service:
Name, phone number, email, and physical address
Delivery details (pickup/delivery locations, scheduling data)SMS communication records (texts sent and received with our dispatch team)
3. How Personal Information Is Used
We use collected information for the following purposes:
Scheduling, tracking, and coordinating shipments
Sending SMS notifications about deliveries and logistics Responding to inquiries and providing customer support Improving service efficiency through internal analysis
4. Who Personal Information Is Shared With
We do not sell or share personal information with third parties except in the following circumstances:
Compliance with legal obligations and regulatory requirements
5. SMS Consent Policy
SMS consent is not shared with third parties or affiliates for marketing purposes. Users who opt into SMS communication will only receive service-related messages, such as notifications about deliveries and scheduling updates.6. Opt-In & Opt-Out Policy
Opt-In: By providing your phone number, you agree to receive SMS notifications related to your deliveries and scheduling. Opt-Out: You may opt out at any time by replying "STOP" to any of our messages or contacting us atdispatch@ondutytrucker.com. Once opted out, you will no longer receive SMS communications from us.
7. Access & Updates
Customers can request updates or modifications to their personal information by contacting us at dispatch@ondutytrucker.com
8. Security Measures
We implement industry-standard security practices to protect personal data from unauthorized access, disclosure, or misuse.